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Level3AI Completes SOC 2 Type 2 Examination
Emily Yu
Updated
Short answer: Yes. Level3AI has completed a SOC 2 Type 2 examination covering the Security criteria for its Emily AI agent platform. It also holds ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certifications and runs a GDPR compliance programme. The SOC 2 Type 2 report is available on request through the Level3AI Trust Center.
Level3AI has completed a SOC 2 Type 2 examination of the controls supporting Level3AI's Emily AI agent platform. This means an independent auditor evaluated Level3AI's operational controls and issued an opinion on whether they were suitably designed and operated effectively against the AICPA Trust Services Criteria for Security.
SOC 2 is an attestation framework maintained by the AICPA and built around five Trust Services Categories: security, availability, processing integrity, confidentiality, and privacy. Level3AI's examination covers Security through a Type 2 report, which evaluates whether relevant controls operated effectively over a defined period, rather than assessing only at a single point in time.
SOC 2 Type 2 sits alongside Level3AI's existing certifications:
Standard | What it covers | Status |
|---|---|---|
SOC 2 Type 2 | Security (AICPA Trust Services Criteria) for the controls supporting the Emily AI agent platform | Examination completed (announced September 2026) |
ISO/IEC 27001:2022 | Information security management system | Certified |
ISO/IEC 42001:2023 | AI management system | Certified |
GDPR | How Level3AI handles personal data | Compliance programme in place |
SOC 2 Type 2 adds independent, evidence-based confirmation of the operating effectiveness of the controls covered by the examination.
For enterprise buyers, this provides independent evidence to support security and procurement reviews. Rather than relying solely on vendor-provided responses, buyers can review the SOC 2 report alongside Level3AI's other security certifications and documentation as part of their due diligence.
For customers already running Emily, it provides additional assurance that the controls supporting the platform are operating effectively.
At Level3AI, security is built into the way we design, operate, and continuously improve our platform. We take customer data seriously, with controls designed to meet recognised industry standards and embedded into our day-to-day operations.
For more information, the full SOC 2 Type 2 report is available by request through Level3AI's Trust Center at trust.level3.ai.
Frequently asked questions
Is Level3AI SOC 2 compliant?
Level3AI has completed a SOC 2 Type 2 examination covering the Security criteria for the controls supporting its Emily AI agent platform. The report is available on request through the Level3AI Trust Center at trust.level3.ai.
What security certifications does Level3AI hold?
ISO/IEC 27001:2022 for its information security management system and ISO/IEC 42001:2023 for its AI management system, alongside a completed SOC 2 Type 2 examination and a GDPR compliance programme.
What is the difference between SOC 2 Type 1 and Type 2?
A Type 1 report assesses whether controls are suitably designed at a single point in time. A Type 2 report also tests whether those controls operated effectively over a defined period.
How can I get Level3AI's SOC 2 report?
Request it through the Level3AI Trust Center at trust.level3.ai.
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