Trusted by leading customer support teams.
Lower costs. Faster resolutions.
60%
Lower agent costs
50%
Less time to resolve
“Cutting resolution time by 50% while maintaining CSAT.”
Gijs Verheijke / Director of Customer Experience, Carousell
SEE EMILY WORK
See how Emily resolves a request.
My headphones won't charge.
Let's check your device and warranty.
Product and symptoms identified
Use the device details to choose the right workflow.
HOW EMILY WORKS
From first enquiry to lasting support.
Keep the next sale moving.
Take the issue to its next step.
Every action.
Open to inspection.
Review the conversation, policy path, and API calls in AgentOps.
Start with the customer's words.
Review the request alongside Emily's response and the actions taken.
OUR PERFORMANCE GUARANTEE
We agree the targets before launch. If Emily misses those commitments, our money-back guarantee applies.
Performance targets, evaluation period, and refund terms are defined in your contract.
Discuss your targets
Give every customer your best agent.
Try Emily
