Current inventory gives Emily the facts behind the answer.
Example workflow. No live inventory lookup, message or booking is made. Actions depend on your inventory, calendar and CRM connections.
Customer perspective"By automating 50% of our workload and doubling our bandwidth overnight, we scaled outreach at unprecedented speed without compromising conversion quality."
Joane TanHead of Sales Planning & Project Management · CarsomeCustomer-reported sales workload and capacity results.
05 / QUESTIONS FROM SALES TEAMS
Emily answers buyer enquiries about availability, specifications, location and the buying process. It captures preferences and buying timeline, books test drives and follows up after enquiries or missed visits.
Yes. Emily matches the vehicle, showroom and available time, and confirms the appointment once your booking system returns a record. It also helps with reminders, rescheduling and cancellations.
Emily captures vehicle preferences, budget range, location and purchase timeline, then builds a concise CRM brief. Financing and specialist questions go to the right advisor.
Voice, WhatsApp and web chat. Each conversation adds to the same lead record, so follow-ups stay connected for the buyer and the sales team.
Your inventory and vehicle knowledge, lead and CRM records, and calendar and showroom availability. What Emily can do depends on the systems your team connects and the buyer’s contact permissions.
Carsome uses Emily for sales outreach. In a public testimonial, its team reports automating 50% of its sales workload and doubling its bandwidth.
