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Level3AITry Emily

AI customer support stories

Customer work.
Real progress.

Customer work.
Real progress.

Customer work.
Real progress.

Meet the teams using Emily for customer support. Read their stories and results.

k-ID parental controls and age verification shown across a TV, console, tablet, phones and a VR headset

k-ID scales trust and safety support with Level3AI

Read the story
Shopper using the ShopBack app in-store beside a ShopBack Pay cashback QR code display

Powering rewards at scale: Level3AI partners with ShopBack

Read the story
Carousell app and brand artwork

How Carousell achieves real savings, empowered by AgentOps

Read the story
yuu Rewards Club case study: mobile app support screenshot

How yuu Rewards Club delivered superior support with precision, at scale

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Two GetGo Carsharing cars parked in a covered car park

How GetGo scaled customer experience with Level3AI

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CARSOME / SALES OPERATIONS
50%workload
automated
“By automating 50% of our workload and doubling our bandwidth overnight”
Joane Tan
Joane TanHead of Sales Planning & Project Management
Published testimonial

YOUR WORKFLOW / YOUR RULES

Make the next story
your customer’s.

Make the next story
your customer’s.

Make the next story
your customer’s.

Bring a customer workflow. We’ll show you how Emily fits your business.

Try Emily

Compliant

IMDA Spark programme member
ISO/IEC 27001:2022 Certified badge
ISO/IEC 42001:2023 Certified badge
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AICPA SOC 2 compliance seal

© 2026 Level3AI. All rights reserved.

Compliant

IMDA Spark programme member
ISO/IEC 27001:2022 Certified badge
ISO/IEC 42001:2023 Certified badge
GDPR compliance badge, powered by Vanta
AICPA SOC 2 compliance seal

© 2026 Level3AI. All rights reserved.

Compliant

IMDA Spark programme member
ISO/IEC 27001:2022 Certified badge
ISO/IEC 42001:2023 Certified badge
GDPR compliance badge, powered by Vanta
AICPA SOC 2 compliance seal

© 2026 Level3AI. All rights reserved.